frequently asked questions

Vitalife Wellness and IV Therapy FAQs

is it safe?

Yes, vitamin IV therapy is very safe. We only use nutrients from FDA-regulated 503a and 503b compounding pharmacies and source all of our equipment from reputable vendors. Our protocols have been developed by our medical board to provide the safest and most effective care possible.

Who administeres the infusions and inejctions?

Our nursing staff is composed entirely of registered nurses trained and skilled in IV therapy. They work under our Medical Director and under guidelines and protocols developed and approved by our medical board. 

Do i need to book an appointment?

Yes, appointments are highly recommended in order to ensure a spot. It is recommended that you try and book infusions at least two hours in advance and shots at least an hour in advance to limit any waiting while at the clinic. Ozone therapy requires at least a 48 hour notice to schedule our Ozone-trained staff.

How do i book an appointment?

You can book any IV drip, including all Vitamin Infusions, High Dose Vitamin C infusions, NAD Therapy infusions, and Glutathione Infusions, and any Vitamin Shot online through our booking service, or by calling us at the clinic during operating hours.

Do the infusions hurt?

Our staff of registered nurses are highly skilled in IV starts and will make you as comfortable as possible. The site may be sore for a minute or two, but the drip should not cause any pain or discomfort. If you experience any aches or pains during the drip, please notify the nursing staff. You may have slight bruising at the site afterwards, but any other pains that may arise, please call us and our nursing staff will answer any questions.

How long until i see results?

This will depend on a number of factors, including your goals, your current symptoms, your health, and your treatment of choice. Hangovers may find instant relief, whereas athletes may notice during their next session or improvements over the course of their training. Custom programs and skin therapies may take longer depending on levels of deficiencies, severity of symptoms, and other genetic factors.

Do i have to book a consult first?

No, consults are not required to book an IV, shot, or lab draw. However, consults with our physician are required for Hormone Replacement Therapy. If you have signed up for custom infusions, we will call to you schedule a brief consultation to go over your lab testing results, custom therapies, and recommended schedules.

are there any intake forms?

You will be asked to fill out a brief health questionnaire, our liability waiver, and our terms & conditions when you sign up for an account online using our booking portal. If you call us, we will take your information and send you the forms electronically to fill out prior to arrival. Please arrive at least 5 minutes before your appointment if you have not filled them out prior. Hormone consultation appointments require additional paperwork.

do you accept insurance?

Unfortunately, insurance is not accepted. The field of preventative medicine is evolving, and we are hoping to find solutions to allow for insurance billing in the future. However, insurance may be used for some lab tests, including Vitamin B12 and Vitamin D tests. Please verify with provider. Vitalife assumes no responsibility for additional fees that may apply.

Do you accept hsa, fsa, or care credit?

We currently accept Health Savings Account and Flex Spending Account debit cards. We do not currently take Care Credit, but have requested authorization as an approved practice for Care Credit.

How do i book multiple appointments?

During the scheduling process, you will be able to elect to add on services, including IV boosters, IV pushes, and vitamin shots. If you have any trouble, or have any questions, please give us a call and we will make sure to add to your appointment.

How long will it take?

Most infusions are completed within 45-60 minutes. Shots only take a few minutes. Some therapies may take up to 4 hours (NAD). Booking an appointment ahead of time will save you time in the clinic.

Where do I park?

There is a limited amount of storefront parking. If the spaces are full, there are two parking garages conveniently located just to the north and south of the clinic’s front door, the Park Lane parking garage due north, and the Whole Foods parking garage due south. 

How Do i pay?

At this time, we only accept cash, credit, debit, and HSA and FSA cards. All major credit cards are accepted. We now gladly accept Apple Pay, Google Pay, and any other digital medium at this time, including Venmo and PayPal. Want to pay in crypto? Just ask.